Customer Service English - Live Chat/Email/Voice - Yogyakarta

Teleperformance Cari di Google

Yogyakarta, DI Yogyakarta

Min. D3

Diposting 17 Juli 2026

Customer Service English - Live Chat/Email/Voice - Yogyakarta

YOGYAKARTA - Sleman City Hall (WFO, Work From Office)

Requirements

Fresh graduates are welcomed
Minimum Edu D3
Minimum GPA 2,75
English C1 minimum
Your English speaking is on point (C1 Level)
Communicative
Ready to work permanent night shifts (yes, weekends & public holidays included)
Willing to be placed in Yogyakarta (WFO)

Responsibility

Answering an Incoming chats and Respond to Email
Handle Customer Inquiries by Calls/Chat/Email
Provide Customers about Product and Service Information
Identify and Escalate Priority Issues
Documenting All Information According to Standard Operating Procedures
Complete All Chat Logs
Updating customers profile into computer
Conduct customer surveys to ascertain level of customer service
Able to quickly locate user problems and provide solution

Benefit

Basic Salary
KPI
Shifting Allowance
Overtime Allowance
Holiday Payment
Health & Safety Insurance

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