Live Chat English

Live Chat English

Deskripsi Pekerjaan:

• Provide friendly, professional, and efficient customer support through live chat channels
• Respond to customer inquiries, complaints, and requests in a timely manner
• Handle and resolve customer issues accurately while maintaining service quality
• Maintain a positive, empathetic, and professional attitude during customer interactions
• Document customer interactions and follow up on unresolved cases when necessary
• Collaborate with internal teams to ensure customer satisfaction and service improvement
• Contribute ideas and feedback to improve customer support processes and performance

Kualifikasi:

• Excellent written and verbal communication skills in English
• Strong customer service mindset with good problem-solving abilities
• Able to multitask, prioritize tasks, and work effectively in a fast-paced environment
• Detail-oriented, responsible, and able to work under pressure
• Passionate about delivering excellent customer experiences
• Fresh graduates are welcome to apply
• Experience in customer service, live chat, or e-commerce support will be an advantage

Apply now to become our next Live Chat English superstar!