Training Manager (FnB)

Training Manager (FnB)

Key Responsibilities:

• Develop and execute company-wide training strategies aligned with business goals.
• Design onboarding, operational, leadership, and technical training programs.
• Create and maintain training materials, SOPs, manuals, and e-learning content.
• Conduct classroom and on-the-job training for restaurant and corporate teams.
• Train, coach, and certify outlet trainers and supervisors.
• Evaluate training effectiveness through assessments, performance metrics, and feedback.
• Identify competency gaps and recommend development initiatives.
• Collaborate with Operations, HR, QA, and department heads to improve employee performance.
• Ensure training programs support operational excellence, food safety, and service standards.
• Drive a culture of continuous learning and career development.