Solution Demand Delivery Governance

Solution Demand Delivery Governance

Skills:

Market & Competitive Intelligence:

• Track how other B2B programs and IT priorities shift, so demand submissions stay realistic against what IT can actually take on.
• Compare recurring demand patterns across Product Owners to spot where requests keep clashing or repeating.
• Use past intake and capacity trends to flag upcoming bottlenecks before they happen.
• Share early signals with the AVP when a competing program is likely to affect capacity.

Data Analytics & Revenue Insights:

• Pull demand and capacity data from iBRS and the demand register to check utilization against plan.
• Build simple trackers showing how much capacity has been used, is committed, or is still open.
• Analyze delays or rework patterns to see which stage of intake is causing the most slippage.
• Turn tracker data into a short, clear status update for the weekly demand review.

Pricing, Commercial & Deal Structuring:

• Review the business case and cost/effort justification attached to each demand submission before it proceeds.
• Work with Product Owners to clarify scope when a request is too broad or unclear to size properly.
• Flag submissions where the requested scope doesn't match the value or priority stated.
• Support prioritization discussions by laying out trade-offs between competing requests.

Governance, Risk & Stakeholder Communications:

• Apply the iBRS governance checklist consistently to every demand submission before approval.
• Identify and log risks when a request is incomplete, conflicting, or exceeds available capacity.
• Communicate governance status and decisions clearly to Product Owners, IT, and the AVP.
• Prepare governance summaries for stakeholder review and audit needs.

Portfolio & Project Management:

• Maintain visibility across all active B2B programs' demand items and their current status.
• Coordinate timelines so overlapping programs don't compete for the same IT slot without the AVP knowing.
• Track dependencies between programs and follow up when one program's delay affects another.
• Keep the overall demand portfolio organized so priorities are easy to review at a glance.

Channel, Partner & Account Management:

• Act as the main point of contact for Product Owners submitting demand into iBRS.
• Coordinate with IT to confirm feasibility and timeline of accepted demand.
• Manage the relationship day-to-day so requests move smoothly between business and technical teams.
• Escalate account-level or relationship issues to the AVP when they can't be resolved at working level.

Product Strategy & Road-mapping:

• Understand the B2B's roadmap well enough to judge whether a new request fits current priorities.
• Feed recurring demand themes back into roadmap discussions with the AVP.
• Help translate high-level roadmap direction into practical intake criteria for Product Owners.
• Adjust intake priorities when the roadmap shifts, and communicate the change clearly to stakeholders.