Technical Service Representative

Technical Service Representative

Job Purpose:

• Provide the technical assistance and advice on product application refer to product characteristic and applicable standard
• Prepare adequate knowledge on the products and align with the customer’s expectation
• Supporting on sales team activities.
• Initiative and promote the selling of services
• Provide services activities and ensure meet to the CES contract

Key Responsibilities:

• Represent company in technical matters in the face of customer at site/yard.
• Utilise the technical knowledge to assess painting application, coating faillure analysis, inspection, testing and provide the required reports.
• Provide technical information and advice related to product characteristic and product performance.
• Submit global complaint related to quality, safety, delivery and handling the products.
• Fully understand safety knowledge and implement the safety behaviour according to Akzonobel values.
• Provide the monthly report and other paperwork.

Key Activities:

• Raise the exception report, if there is a deviation from the specification, procedure and applicable standard at the site
• Provide suggestion and advice related to product application
• Provide input/suggestion for Interspec provided by sales team
• Document review and sign on project inspection sheets if required to confirm completion of a relevant stage.

Requirements:

• Diploma / Bachelor degree in Engineering
• Able to communicate in English ; speaking and writing.
• Minimum NACE Coating Inspector Program level 1 certification
• Computer literate
• Communication and selling skills
• Minimum 5 years in the coating industry

Tentang Perusahaan:

AkzoNobel

The World Of AkzoNobel

EUR 14.6 Bio Revenue (as of end of 2014)

80+ Countries

49600 Employees

200+ Production Sites

+/- 100 International Brands

AkzoNobel has a passion for paint. We’re experts in the proud craft of making paints and coatings, setting the standard in color and protection since 1792. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. Headquartered in the Netherlands, we operate in over 80 countries and employ around 35,000 talented people who are passionate about delivering the high performance products and services our customers expect.

Business Area:

• Decorative Paints
• Performance Coatings

End-User Segment:

• Buildings and Infrastructure
• Transportation
• Industrial

Manfaat dan keuntungan:

• Loans
• Parking