Product Sales Manager

Product Sales Manager

Job Summary
The Product Sales Manager is responsible for managing product strategy, technical performance, and product quality of automotive tire products. This role acts as a key liaison between the Technical Department and the Commercial (Sales) Team while providing technical support, product training, and after-sales assistance to dealers, distributors, and customers. The successful candidate will also contribute to product development, quality improvement, and customer satisfaction initiatives.

Key Responsibilities

• Develop and implement product strategies to achieve business objectives and market growth.
• Manage the product development roadmap in collaboration with local and global teams.
• Act as the primary liaison between Technical and Sales teams to ensure effective communication and alignment.
• Conduct product quality analysis, including warranty claims, product returns, customer complaints, and failure investigations.
• Analyze tire wear, vehicle performance, and product failures to identify root causes and recommend corrective actions.
• Provide technical support, product presentations, and training to dealers, distributors, sales teams, and customers.
• Coordinate with global technical teams and principals regarding product improvements, technical issues, and quality standards.
• Monitor market trends, competitor products, and customer feedback to support product positioning and business development.
• Lead continuous improvement initiatives to enhance product quality, performance, and customer satisfaction.
• Prepare technical reports, product evaluations, and recommendations for management.

Qualifications

• Bachelor's degree in Engineering, preferably in Industrial Engineering, Mechanical Engineering, or Physics.
• Minimum of 8–10 years of experience in Technical, Warranty, or Quality roles, preferably within the tire or automotive industry.
• Strong knowledge of tire construction, product performance, tire testing, and wear & damage analysis.
• Proven experience in handling product quality issues and warranty claims.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills with the ability to collaborate effectively across cross-functional teams.
• Excellent presentation and training skills, with the ability to deliver technical information clearly and effectively.
• Experience in preparing technical reports, documentation, and technical analyses.
• Fluent in spoken and written English.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint); knowledge of data analysis tools is an advantage.
• Self-motivated, detail-oriented, and capable of managing multiple tasks in a fast-paced environment.
• Willingness to travel domestically and internationally, if required.