IT Technical Support

PT INDONESIA LOGAM PRATAMA Cari di Google

South Tangerang, Banten

Min. S1

Diposting 22 Juli 2026

Responsibilities

Resolving IT support requests from employees
Answering employee questions regarding computer systems
Gathering and analyzing data to diagnose problems with computer systems
Changing configurations, settings and permissions to fix computer issues
Installing new software and hardware drivers and updating existing ones as needed
Generate and updating employees on the status of their service requests
Logging all service requests and updating tickets as needed

Qualifications

Bachelor degree in IT (fresh graduate)
High-level knowledge of commonly used software, hardware and applications
Analytical and problem-solving skills to troubleshoot and diagnose issues
Understanding Windows, Mac OS and Linux System
Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language
Demonstrated written communication skills to create useful support logs
Time management skills to provide updates and fixes within a promised time frame

Lowongan Serupa di South Tangerang