General Manager Mall

General Manager Mall

Requirements

• Bachelor's degree in Business Administration, Management, Engineering, Property Management, or a related field.
• Min. 3 years of working experience as Shopping Mall / Retail General Manager or 5 years as Mall Operation Manager.
• Successful track record of building effective tenant relations within a shopping mall or retail property management environment.
• Strong knowledge of Mall operations, tenant management, leasing, facility management, budgeting, and customer service.
• Strong knowledge of building engineering systems, including MEP, HVAC, fire protection, elevators/escalators, and facility maintenance.
• Proven leadership, strategic planning, financial management, negotiation, and problem-solving skills.
• Willing to be based in east of Jakarta or Bekasi.

Job Description

• Lead and oversee the overall operations of the shopping mall to ensure efficiency, profitability, and operational excellence.
• Drive leasing strategies, tenant mix optimization, tenant retention, and commercial initiatives.
• Oversee building operations, including engineering (including MEP, HVAC, Chiller and other Utilities), security, housekeeping, facility management, and compliance with health and safety regulations.
• Build and maintain strong relationships with tenants, government authorities, business partners, vendors, and other key stakeholders.
• Prepare and monitor operational budgets, control costs, and ensure financial targets are achieved.
• Responsible for Occupancy Tenant reports.
• Lead and evaluate the performance of department heads and operational teams to drive continuous improvement.
• Direct Report to Operation Director.

*only shortlisted candidate will be contacted