CS Operational Freight Forwarding

CS Operational Freight Forwarding

Responsibilities

• Receive and manage shipment instructions from customers.
• Coordinate with customers, overseas agents, carriers, trucking companies, warehouses, and other vendors.
• Review CIPL, HS Codes, shipping documents, and ensure document accuracy.
• Prepare and review BL, AWB, COO/e-COO, and other shipping documents.
• Arrange bookings, monitor shipments and follow up until completion.
• Prepare and submit customs declarations (PIB, PEB, NPE) through CEISA, Siap Terbang, SLIM, or other customs platforms.
• Handle Delivery Orders (DO) with shipping lines and prepare TILA and other port-related documents.
• Coordinate customs clearance, trucking, and delivery operations.
• Provide regular shipment status updates to customers.
• Manage end-to-end export, import, and domestic shipment operations, including troubleshooting and resolving operational issues.
• Maintain proper document filing and coordinate with internal and external parties to ensure smooth operations.

Requirements

• Minimum Diploma (D3) degree.
• Minimum 3 years of experience in Import, Export, and Domestic Freight Forwarding Operations.
• Strong understanding of the end-to-end shipment process, from booking to final cargo delivery.
• Passionate about the Freight Forwarding industry, with a strong willingness to learn and grow.
• Detail-oriented, disciplined, responsible, and able to work independently as well as part of a team.
• Strong analytical and problem-solving skills, with the ability to work effectively under pressure.
• Good command of written and spoken English, especially for communication with customers and overseas agents.