Cloud Engineer L2

Cloud Engineer L2

Deskripsi Pekerjaan

Responsible for cloud operational activities in managed-service team as L2 Cloud Engineer for AWS Cloud, such as the following :

• Work on-site in Jabodetabek Area
• Collaborate with L1 engineers, presales and project managers to create, execute & improve daily operation activities
• Involved in discussion with customer pertaining current architecture, improvement, solutions and potential new workloads
• Perform & support implementation, service request, and change request for customer environment
• Create & review method of procedures (MOP) for deployments or changes
• Response to escalation from L1 Cloud Engineers
• Troubleshoot issues & respond to incidents
• Create & review incident report
• Perform root cause analysis and create problem report
• Create & review monthly cloud infrastructure report, including recommendation for improvements that aligned with AWS best practices
• Create and improve operational runbooks for daily operations
• Involved in transfer knowledge activities to internal team & customer

Kualifikasi Minimum

Technical Requirement:

• Hands-on experience on AWS cloud infrastructure administration
• Proficient in networking concepts, including but not limited to VPCs, transit gateway, routing, firewalls, load balancers, Route53, Direct Connect and VPNs in AWS or on-premises.
• Experienced in AWS Multi-Account environment, such as implementing and managing AWS Landing Zone & AWS Control Tower
• Have the capability in creating and using Infrastructure-as-a-code (IaC) scripts with CloudFormation & Terraform
• Experienced in managing Linux operating system, and scripting (such as shell & python) is a plus
• Familiar with containerized application platform, such as Kubernetes, Openshift, or Docker is a plus

Non-technical Requirement:

• Have AWS Solutions Architect Professional certification
• 2 years of hands-on experience in AWS cloud engineering
• Excellent problem-solving skills, with the ability to work independently and in cross-functional teams.
• Strong communication skills, both written and verbal, to articulate technical concepts to non-technical stakeholders.

Tentang Perusahaan

Our History

PT. MASTERSYSTEM INFOTAMA (MSI) was established in July 1994. Through the long journey, Mastersystem has developed into one of the leading ICT infrastructures providers and dominates not only the enterprise banking market in Indonesia, but also in oil and gas, enterprise and telecommunication industry.

Headquartered in Jakarta, MSI has branch office in Surabaya, East Java. MSI has more than 400 employees now with the majority are certified professionals.

As our commitment to deliver high quality standard of services, we comply with ISO standard i.e. ISO 9001:2015 (Quality Management) and ISO/IEC 20000-1:2011 (IT Service Management) to serve our customers better.

1994 Establishment as a PC distributor
1996- 1999 Beginning of network and system integration business, Clients: 20
2004 Cisco Gold Partner, Microsoft Large Account Reseller, HP First Tier Partner, Clients: 60,
2009 Beginning of data driven solution era, Clients: 140
2011 Virtual Desktop Infrastructure
2013 - 2014 Security Analytics and Contact Center, Clients: 250
2016 Big Data Analytics and API Gateway, Clients: 500
2018 - Now Next Gen Technologies (AI, IoT), Focus on Intellectual Property, Clients: 1000+

Why Mastersystem Infotama

Driven by technology powered business innovation and committed to bridge the gap between technology and business needs, we empowering business by building, integrating, and providing consultation the customers need.

Proven track record of success selling in a highly competitive environment, Mastersystem Infotama offers decades of experience to deliver quality solutions and help your organization to stay on top of the market trends and strengthening your value propositions to keep growing.

Awards & Recognitions

Mastersystem Infotama - 2018 Infoblox Top ASEAN Partner of the Year
Mastersystem Infotama - 2018 Cisco Most Innovative Partner of the Year
Mastersystem Infotama - 2018 Cloudera Strategic Deal of the Year
Mastersystem Infotama - 2018 Redhat Ready Partner of the Year
Mastersystem Infotama - 2018 Cisco APJC Digital Innovation Award
Mastersystem Infotama - 2017 Cisco Partner of the Year
Mastersystem Infotama - 2017 Microsoft Country Partner of the Year
Mastersystem Infotama - 2017 Citrix ASEAN Special Recognition
Mastersystem Infotama - 2017 HP Fastest Growing Hybrid IT Corporate Reseller & PS

Our Vision, Mission & Value

Vision
To be Indonesia leader in ICT industry.

Mission
Bring value to all the stakeholders.
Empowering business with innovative technologies, solutions and services.

Our Core Value
E excellence
T teamwork
H honesty
I innovation
C competence